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Choosing a marketing agency

Best Marketing Company for Tradespeople in the UK: What to Look For

By the Oski Marketing team · Updated · 6 min read

The best marketing company for a tradesperson starts with your phone, not your logo. It checks how calls, forms and messages are handled, sets up your Google Business Profile for the areas you cover, builds useful service and town pages, is honest about lead platforms, and leaves you owning everything. Generic agencies often miss these trade basics.

Why is marketing a trade business different?

Trade customers usually want someone soon, nearby and trustworthy, and they often contact the first two or three businesses they find. That makes three things matter more than in most sectors: showing up in the local map results, answering or replying quickly, and proving you are safe to let into a home.

A marketing company that does not work with trades may sell you social posts and brand videos when your real problem is that calls go to a full voicemail at 6pm. Ask any company you talk to how they would find that out.

What should a trades marketing company check first?

It should check what happens to the enquiries you already get before it sells you more. A good first look covers:

If a company jumps straight to "you need more traffic", ask what happens to the traffic you have now.

What should they do with your Google Business Profile?

They should treat it as your most important page after your phone number. Google says local results are based on relevance, distance and prominence, and that there is no way to pay for a better local ranking. So the work is getting the basics right and keeping them right: the correct primary category, every service listed, accurate hours including bank holidays, real job photos, and replies to reviews.

Most trades work at customers' homes, so the profile should be set up as a service-area business. Google says that if you do not serve customers at your address you should remove the address from your profile, set service areas by town or postcode, and keep the overall area within about two hours' drive of your base. A company that pads your profile with towns you never visit is not helping.

They should also be added as a manager, not take ownership. Google's roles let owners add and remove users, while managers cannot. If you ever part ways, you stay in control.

Do tradespeople need a page for every town?

You need pages for the towns and services you actually want work from, written to be useful, not dozens of copies with the town name swapped. Google's spam policies list doorway pages, including multiple pages targeted at specific cities that funnel users to one page, as a breach. A useful town page says what you do there, typical jobs, roughly how quickly you can attend, local photos and real reviews from that area. Our guide to service area pages for trades shows what to put on each one.

Ask a company how many location pages they plan and what will be different on each. "We generate 200 pages" is a warning sign.

How should a marketing company treat lead platforms?

Honestly. Checkatrade, Bark, Rated People and MyBuilder suit some trades and some stages of a business, and a good company will not tell you to quit them on day one. It should help you work out what each platform really costs per booked job using your own numbers, then build your own channels alongside so you are less dependent over time. Our worksheet on lead platforms versus your own marketing helps with the sum.

Trust badges also matter here. Schemes such as TrustMark, which describes itself as the government endorsed quality scheme for work in and around the home, and your trade's own registration should show clearly on your site and profile if you hold them.

How should they help you get reviews?

They should help you ask every genuine customer, at the right moment, with a direct link, and they should keep you inside Google's rules. Google's fake engagement policy bans offering incentives for reviews and selectively asking only happy customers, so "only send the link to five-star customers" is bad advice, as is any offer to post reviews for you. Simple habits, like a text with your review link sent the evening the job is finished, beat any trick.

How do you compare trades marketing companies?

Use the same scorecard for each. Ask for evidence on every row.

Check Good sign Warning sign
Enquiry handling Tests your calls and forms first Never asks how you answer the phone
Google profile Service-area set-up, categories, photos, replies Wants to own the profile
Location pages A few useful pages per real area Hundreds of near-identical pages
Reviews Asks every customer, within Google policy Review gating or "we can get you reviews"
Lead platforms Helps you do the cost-per-job sum Tells you to quit everything at once
Results Realistic timescales, no guarantees "Page one in 30 days, guaranteed"
Contract Rolling, you own everything Long term, exit fees, they own the site

Google's own SEO Starter Guide says some changes take effect in hours and others take several months, which is a fair test of any timeline you are given.

Where Oski Marketing fits

Oski Marketing is a London agency that works with trades first: plumbers, heating engineers, electricians, roofers and locksmiths, mainly in London and the South East. We start by checking what happens when a customer calls, fills in a form or messages you, fix the leaks, then run Google Ads, SEO and social that bring more enquiries. Retainers are rolling with no lock-in, ad spend is paid to the platform directly, and you keep ownership of your site, domain and Google profile.

We are not a good fit if you want leads promised in writing, if you only want the cheapest lead source this month, or if you work nationally and need a large multi-branch programme. We also will not cold text or email bought lists.

What to do this week

  1. Ring your own business number at 6pm and again at 9pm and note what a customer hears.
  2. Check your Google profile: primary category, every service, hours, service areas and that you are the owner.
  3. Add five recent job photos to your profile with a one-line caption each.
  4. Text your last ten genuine customers your review link with a short thank-you.
  5. Work out your real cost per booked job from each lead platform for the last three months.

Frequently asked questions

Is it worth paying a marketing company as a tradesperson?

It can be, if your diary has gaps and you know what a job is worth to you. Work out how many extra jobs a month would cover the fee and ask whether that is realistic for your area. If you are already turning work away, fix pricing and call handling before you buy more marketing.

Should a plumber or electrician use Checkatrade or a marketing company?

Many trades use both. A lead platform gives you enquiries quickly but you share them and pay per lead or per month, while your own website and Google profile take longer but keep working when you stop paying. Do the sum on cost per booked job for each before deciding.

What should a trades marketing company do first?

Check how enquiries reach you and what happens to them: calls, missed calls, forms, messages and your Google Business Profile. Then fix the cheapest leaks, usually opening hours, phone numbers, service areas and the contact page. Ads come after the basics work.

How long does local SEO take for a trade business?

Google says some changes take effect in hours and others take several months. Profile fixes like categories and hours can show quickly, while ranking for competitive services in a busy town usually takes longer. Anyone promising a set date for page one is guessing.

Sources

  1. Google Business Profile Help: Tips to improve your local ranking on Google
  2. Google Business Profile Help: Manage your service areas for service-area and hybrid businesses
  3. Google Search Central: Spam policies for Google web search
  4. Google Maps: Fake engagement policy
  5. Google Business Profile Help: Manage your Business Profile owners and managers
  6. TrustMark: Find a tradesperson
  7. Google Search Central: SEO Starter Guide

Want a second opinion before you sign anything?

Send us the proposal or the agency you're considering. We'll tell you, in plain English, what's good, what's missing and what to ask.

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