Catch the enquiries you miss when you are busy
Customers message when it suits them, not when you are free. The assistant answers the common questions, takes their details and sends the lead straight to you.
What changes for you
- Enquiries that used to go cold overnight reach you within seconds.
- Customers get their basic questions answered without waiting for you to call back.
- You see who wants what before you pick up the phone.
- Anything the assistant is unsure about comes to you, instead of a guess.
How we keep it honest
It says it is automated. The first message tells people they are talking to an assistant.
It only uses your facts. If you have not told it a price, it will not make one up. A wrong quote from a bot becomes your problem, so we do not let it guess.
Privacy is built in. The chat links to your privacy notice, we agree how long enquiries are kept, and we sign a data processing agreement with you.
No surprise marketing. We use a lead's details to answer their enquiry, not to build a mailing list.
How we set it up
- You give us your services, areas, hours and approved price guidance.
- We write a knowledge file for your business and test it against real questions.
- We add the chat to your site and set where leads are sent.
- Each month we read a sample of conversations, fix gaps and report back.
Questions we get asked
Will it replace me or my staff?
No. It catches enquiries when nobody can answer and passes the real conversation to you.
What if it gets something wrong?
That is why it only answers from facts you have approved and hands over on anything else. We read conversations monthly and tighten it.
Can I see it before I commit?
Yes. Email us and we will show you what it would say for your business using your own questions.
Stop losing leads to a missed call
Tell us what customers usually ask you. We will show you what the assistant would say.