How we work

A simple process with no lock-in. You always know what we are doing, what it costs and what it is for.

1. Audit. We look at how customers find, trust and reach you, and tell you what to fix first. The first look is free.
2. Plan. We agree what to do, in what order, with a written quote. Nothing is billed before you say yes.
3. Build. We make the site, the ads, the reply flow or the pages, and show you before they go live.
4. Report. Each month you get a short plain-English report: what we did, what moved and what we do next.

Terms in plain words

• Retainers are month to month. You can give notice at any time.
• You own your domain, content and accounts. We ask for manager access, not ownership.
• Ad spend goes to Google or Meta directly. We never mark it up.
• We do not guarantee rankings, leads or sales.

How we talk to you

By email, in plain English, with a named person on your account. We do not use jargon, and we explain anything you ask about.

Which service first?

That is what the audit is for. See all services or pricing.