About

Why we started, and who we work for

Bankole & Webb started with a tax return nobody wanted to do.

Daniel's dad, Terry, was an electrician in Thornton Heath for thirty-one years. He could rewire a house in two days and was frightened of one envelope a year. Every January the kitchen table disappeared under receipts, and more than once February brought a late filing penalty he could have avoided. Daniel says he trained in accountancy partly so that someone in the family could open the brown envelopes.

Funmi grew up in South Norwood and spent eight years at a mid-sized firm in the City. The work was good. The small clients were treated as an afterthought: the plumber with a question waited behind the company with the bigger fee, and a two-minute phone call turned into a billable hour. Daniel was two desks along in the tax team and felt the same way. In March 2014 they left together and set up in a rented room off Surrey Street with two desks and a borrowed printer. By Christmas they had 31 clients, most of them friends of Terry.

We built the firm around three rules, and we still work to them.

  1. A fixed monthly fee, agreed in writing before we start. You know what you'll pay in March and in January, and ringing us with a question never costs extra.
  2. Plain English. If we can't explain your tax bill without jargon, we haven't understood it well enough yet.
  3. A named person who answers. You deal with one of four people, and you get a reply within one working day.

In 2017 we moved to the second floor on George Street, above the shops and two minutes from East Croydon. Shanice joined in 2019 and now runs bookkeeping and the quarterly updates. Ravi joined in 2022 from a payroll bureau and looks after payroll and CIS for 64 employers, most of whom know him as the one who rings on the 18th.

Most of the people we work for are in a trade: electricians, plumbers, builders, decorators, roofers, carpenters. The rest clean houses, cut hair, teach driving, cater weddings or run small companies with a van or two and a handful of staff. They have one thing in common. They'd rather be working than doing paperwork, and at some point someone has told them their tax was too small to matter. We don't think it is.

This year most of our time is going on Making Tax Digital for Income Tax. 61 of our clients went in with the first group in April 2026, and another 147 join in April 2027. We've been setting people up with software, showing them how to photograph a receipt on the day they get it, and sending the quarterly updates so they don't have to think about them.

We've been handed receipts in shoeboxes, carrier bags, a toolbox and, once, a bread bin. We'd much rather you took a photo. If it arrives in a bread bin, we'll still sort it out.

Terry retired in 2019. His tax return was on time for the last five years of his working life. He still mentions it.

From one rented room to four desks

  1. March 2014Funmi and Daniel open in a rented room off Surrey Street. Two desks, one borrowed printer.
  2. January 2015The first January. 31 returns filed, all on time, the last at 4:40pm on the 31st.
  3. 2016Client number 100: a plasterer from Norbury.
  4. June 2017Move to the second floor at 85 George Street.
  5. 2018Every client moves to a fixed monthly fee. Hourly billing is retired.
  6. September 2019Shanice Clarke joins as a trainee. Terry Webb retires.
  7. March 2020Lockdown. The practice moves to phone and video in a week and helps clients claim the self-employed support grants.
  8. 2021Thursday late opening starts, until 7pm, because most clients finish on site at 5.
  9. April 2022Digital VAT returns become compulsory for every VAT-registered business. We move 38 clients across. Ravi Pillai joins in May.
  10. 2024Client number 400.
  11. April 2026Making Tax Digital for Income Tax starts for sole traders and landlords with qualifying income over £50,000. 61 of our clients are in the first group.
  12. September 2026The MTD checker goes on this site, after we had answered the same question about 300 times.

The four of us

Funmi Bankole

Director, limited companies

Funmi co-founded the firm in 2014 after eight years at a mid-sized firm in the City, where she worked on company accounts and tax. She looks after our limited company clients: year-end accounts, corporation tax, directors' pay, and the "should I go limited?" conversation, which she will have with you honestly even when the answer means a smaller fee for us. She grew up in South Norwood, still lives there, and keeps a highlighter in every bag she owns.

Daniel Webb

Director, sole traders, CIS and MTD

Daniel co-founded the firm with Funmi. Before that he spent five years in the tax team at the same City firm, and before that he spent his teenage Januarys helping his dad, an electrician, find receipts under the car seats. He looks after sole traders, CIS subcontractors and everything to do with Making Tax Digital, and he wrote the rules behind the MTD checker on this site. His one piece of advice: photograph the receipt in the car park, not in January.

Shanice Clarke

Bookkeeping and MTD

Shanice joined in 2019 as a trainee, straight from college in Croydon, and now runs our bookkeeping and the quarterly updates for Making Tax Digital. If your bank feed has a mystery £38.40 in it, she is the one who will message you to ask what it was, and she will usually have guessed right already. She sets new clients up with MTD-compatible software and does the half-hour walkthrough, here in the office or on a video call.

Ravi Pillai

Payroll and CIS

Ravi joined in 2022 after nine years at a payroll bureau in Sutton. He runs payroll for 64 employers and files the CIS monthly returns for the contractors among them, which means he thinks in tax months (the 6th to the 5th) and knows the 19th and the 22nd come round every month without fail. Ask him about pension auto-enrolment, holiday pay or a new starter's tax code. If something is missing, he will ring you on the 18th.

Professional body membership and qualifications

Shown here in a live build. This concept site makes no claim about any real qualification or professional body.

Come and meet us.

2nd floor, 85 George Street, Croydon CR0. Thursday evenings until 7pm, because most of you finish on site at 5.

Concept by Oski Marketing