Business accounts
Repairs for local businesses, schools and cab offices
If your team, pupils or drivers depend on phones, tablets or laptops, an account gets you priority on the bench, one invoice a month and someone who knows your devices. No monthly fee.
Who it's for
Local firms
Offices, shops, trades and practices around SW17. Cracked screens and dead batteries back the next working day at the latest.
Schools
iPads, Chromebooks and laptops. Term-time collections, half-term catch-ups, purchase orders welcome. Nadia spent five years doing school IT, so she speaks your language.
Cab and delivery offices
Driver phones and tablets, mostly Android. Anything in before 11:00 is usually back the same day, and we keep loan phones for drivers who can't be without one.
Two plans, no monthly fee
For any business, school or charity with a few devices
Account
10% off
- Discount on listed repair prices
- 10%
- Invoicing
- One invoice a month, 30-day terms, purchase orders accepted
- Bench priority
- Your devices go ahead of walk-ins
- Collection and return
- £15 per trip within SW17, SW16, SW12, SW18 and SW19, free for 3 or more devices
- Loan devices
- On request, while stock lasts
- Reporting
- Itemised invoice with asset tags
- Data
- Data processing agreement signed before the first job
- Refurbished phones for staff
- Listed price
For 20 or more devices: cab offices, schools, multi-site firms
Fleet
15% off
- Discount on listed repair prices
- 15%
- Invoicing
- Same: one invoice a month, 30-day terms, purchase orders accepted
- Bench priority
- Same: your devices go ahead of walk-ins
- Collection and return
- Twice a week included, same postcodes
- Loan devices
- From a pool of 6 phones and 4 tablets
- Reporting
- Quarterly report: devices, faults, spend, repeat offenders
- Data
- Data processing agreement, plus erasure certificates for disposals (£8 per device)
- Refurbished phones for staff
- 5% off listed price
What we promise
| What | Our commitment |
|---|---|
| Diagnosis | Within 4 working hours of drop-off or collection |
| Screens and batteries with parts in stock | Back within 1 working day, or a loan device (Fleet) |
| Parts we have to order | We tell you the arrival date within 2 working hours |
| Any quote over £150 | Written approval before we start |
| Missed the 1-day promise on an in-stock repair | 20% off that job |
What that looks like in pounds
Account and Fleet prices on some of the repairs we do most for businesses. Prices include VAT.
| Repair | Listed | Account (10% off) | Fleet (15% off) |
|---|---|---|---|
| Galaxy A16 screen | £85 | £76.50 | £72.25 |
| iPhone 15 compatible screen | £129 | £116.10 | £109.65 |
| iPad (A16) glass only | £119 | £107.10 | £101.15 |
| Chromebook non-touch screen | from £89 | from £80.10 | from £75.65 |
| MacBook Air 13 M2 battery | £179 | £161.10 | £152.15 |
| Windows laptop fan clean | £69 | £62.10 | £58.65 |
Your monthly invoice shows VAT separately so you can reclaim it. Refurbished phones are sold under the VAT margin scheme, so there's no VAT to reclaim on those.
Your data stays your data
When we repair your company's devices, we're handling your data on your behalf, so we sign a data processing agreement with you before the first job. It covers what we can access (only what's needed to test the repair), how long we keep anything (nothing, once the device is back with you), and what happens if something goes wrong.
Every device gets your asset tag and the user's name on our ticket, so your invoice reads like your inventory.
When devices reach the end of their life, we erase them with data erasure software and give you a certificate for each one, then recycle the hardware. £8 per device on Fleet accounts.
“We run about thirty drivers on Android phones. Anything dropped in before eleven is usually back that afternoon, and the loan phones mean nobody loses a shift. One invoice at the end of the month, which our accountant likes.”