Refurbished phones
Refurbished phones, checked and graded honestly
Phones people have sold or traded in to us, checked on 40 points, repaired where needed, wiped and graded. Every one comes with a 12-month warranty. We sell in the shop, so reserve one online and come and look before you pay.
- Checked on 40 points
- Battery 85% or better, or a new one fitted
- Wiped with erasure software
- Not lost, stolen or on finance
- Works on any UK network
- 12-month warranty
- We'll move your data across
Showing 10 phones
- Grade A
iPhone 16
128GB · Ultramarine
Battery 96%Screen protector fitted. Comes with a USB-C cable.
- Grade B
iPhone 15 Pro
128GB · Natural Titanium
Battery 88%Light scratches along the titanium edges. Screen perfect.
- Grade A
iPhone 15
128GB · Black
Battery 91%Looks close to new. Comes with a USB-C cable.
- Grade B
iPhone 14
128GB · Purple
Battery 100%, new genuine battery fittedLight marks on the frame. New genuine battery fitted.
- Grade C
iPhone 13
128GB · Midnight
Battery 100%, new genuine battery fittedScuffs on the back corners and the frame. Screen perfect. New genuine battery fitted.
- Grade B
iPhone 12
64GB · White
Battery 87%Light scratches on the back. 64GB suits someone who keeps photos in the cloud.
- Grade A
iPhone SE (3rd generation)
64GB · Starlight
Battery 100%, new genuine battery fittedHome button with Touch ID. Small and light. New genuine battery fitted.
- Grade A
Galaxy S24
128GB · Onyx Black
Battery 93%Looks close to new. Promised updates until 2031.
- Grade C
Galaxy S23
128GB · Lavender
Battery 90%Visible marks on the frame. A faint scratch at the top of the screen that disappears when it's on.
- Grade B
Pixel 8
128GB · Hazel
Battery 89%Light marks on the back. Promised updates until 2030.
Selling a phone?
We buy iPhones from the iPhone 12 onwards, and Galaxy S and Pixel phones from the last four years. We check it, make an offer at the counter and pay by bank transfer.
Nothing matches those filters.
Try another price range or grade. Stock changes every week, so message us what you're after and we'll let you know when one comes in.
What the grades mean
Looks close to new.
No marks you can see at arm's length. The screen is flawless. At most a hairline mark on the frame if you look closely under a light.
Light signs of use.
Light scratches on the frame or back that you'll see if you look for them. No marks on the screen that show when it's on. No dents, no cracks.
Clearly used, works perfectly.
Visible scratches or scuffs on the frame and back, and light marks on the screen you'll only notice when it's off. No cracks. Nothing that affects how it works, and the same warranty as A and B.
Our 40-point check
Every phone goes through the same list before it goes on the shelf.
- 01
Screen and touch: dead pixels, burn-in, touch across the whole screen.
- 02
Battery: health measured, charging speed, no swelling.
- 03
Cameras: every lens, focus, flash, video.
- 04
Speakers and microphones: calls, speakerphone, voice notes.
- 05
Buttons and switches: power, volume, action or mute.
- 06
Charging: cable and wireless.
- 07
Connections: SIM, 4G and 5G, wifi, Bluetooth, NFC, GPS.
- 08
Face ID, Touch ID or fingerprint reader.
- 09
Registers: checks against lost, stolen and finance registers, and the maker's activation lock removed.
- 10
Erasure: erased with data erasure software and reset to factory settings.
If something's not right
You've got 14 days to bring it back for a refund if you change your mind, as long as it's in the condition you bought it in. That's our own promise, on top of the law.
If there's a fault, the law gives you 30 days to reject the phone for a full refund. After that, and within the 12-month warranty, we'll repair it or replace it, and if we can't, you get your money back. A refurbished phone has to be of satisfactory quality for a used phone at its price, and as we described it. Anything we point out before you buy, like a scratch on a Grade C, isn't a fault.
Refurbished phones are sold under the VAT margin scheme, so your receipt shows the total price without a separate VAT line.
Selling a phone?
We buy iPhones from the iPhone 12 onwards, and Galaxy S and Pixel phones from the last four years. Bring it in with photo ID and we'll check it, make an offer at the counter and pay by bank transfer. If it's lost, stolen or still on finance, we can't buy it.
Buying a phone from us? Bring your old one back within 28 days and we'll recycle it free, whatever make. We'll also take old phones, chargers and batteries for recycling any time, whether or not you bought them here.
“Bought a Grade B iPhone 14 for my granddaughter. The 'light scratches' were so light we had to hunt for them. Nadia set it up for her, and the lady in the chair by the window made me a cup of tea while I waited.”